How can we help?
Guides covering everything from your first rule to partner connections and account security.
Getting started
Getting started with TiedUp
A quick walkthrough of TiedUp from signup to your first logged rule entry.
Installing the app on Android or iPhone
How to add the app to your home screen, what to expect on each platform, and how to troubleshoot a missing install prompt.
Rules & tracking
Creating and managing rules
How to create, edit, archive, and organise your rules.
Logging your daily progress
How the Today view works, what each log status means, and how points or consequences are triggered.
Points, rewards, and reward approvals
How points are earned, how reward requests reserve points, and what each reward status means.
Consequences, waivers, and resolution notes
How rule misses create consequences, who can resolve them, and when a reason is required.
Check-ins: mood and reflection logs
Using periodic check-ins to capture context beyond individual rule entries.
Privacy & security
Need a human?
Still stuck after reading the docs?
Send a one-shot message to support from here. We’ll receive the full note in our support inbox immediately.
Contact support
Send us a message
Use this for account help, bug reports, billing questions, or product feedback.